Terms and Conditions
Last updated: 28 July 2026
1. The service
Wasl Cart provides WhatsApp-based order verification (including OTP), messaging automations, campaigns, inbox tools, reporting, and related SaaS features for online stores, primarily Shopify and WooCommerce. Features may evolve. We do not guarantee elimination of fake or fraudulent orders, delivery or read receipt of every WhatsApp message, courier outcomes, or Meta approval of phone numbers or message templates.
2. Accounts and acceptable use
You must provide accurate registration information and keep credentials secure. Staff access is controlled through your account memberships. You must comply with our Acceptable Use Policy. We may suspend accounts that spam, abuse messaging, attempt to bypass security, or violate law or platform rules.
3. Merchant responsibilities
You are responsible for: lawful collection and use of customer data; obtaining any required consent before messaging; configuring OTP, risk, automation, and campaign settings; honoring opt-outs (including STOP); your storefront, checkout, fulfillment, and refund decisions; and content you send through Wasl Cart. Wasl Cart is a processor/service provider for merchant-submitted customer data as described in the Privacy Policy.
4. Plans, credits, and billing
Paid plans, message credits, and fees are described in-product and on the pricing pages. Outbound messages generally consume credits according to product rules. An active subscription may be required before sending features work, even if promotional starter credits were granted at registration.
- Shopify: Eligible charges may be collected through Shopify App Billing.
- WooCommerce / manual billing: Payment may be completed by following on-screen instructions (commonly bank transfer, JazzCash, or EasyPaisa) and uploading a payment proof for operator review. Activation occurs after approval.
Wasl Cart does not currently process card payments through Stripe or PayPal inside the product. Refunds are governed by the Refund Policy.
You may stop using the service at any time. Plan fees for a started billing period are generally non-refundable once credits have been granted. Cancel before renewal to avoid the next period where applicable.
There is no separate timed “free trial subscription” in the current product. Registration may grant starter message credits under the starter plan; sending can still require an active paid subscription depending on configuration.
5. Dedicated WhatsApp numbers
Optional dedicated WhatsApp Business number setup is available for a one-time setup fee (typically shown in-product; default configuration is USD 100 unless changed by an administrator). Meta controls approval timelines and outcomes. Review available if Meta rejects the number and billable setup work is incomplete. Delays alone do not qualify.
6. Third-party platforms
You must comply with Shopify, WooCommerce/WordPress, WhatsApp, and Meta policies. Store plugins and apps connect your store to Wasl Cart; you remain responsible for your store configuration. Hosting and infrastructure may be provided by third-party web hosting providers.
7. Intellectual property and ownership
Wasl Cart branding, software, and related materials are owned by Innovative Sun Agency (Innovative Sun Agency / ISA) , except for third-party marks (Shopify, Meta, WhatsApp, WooCommerce, etc.), which belong to their respective owners. You receive a limited, non-exclusive right to use the service during an active authorized subscription or permitted evaluation period.
8. Disclaimer
To the extent permitted by law, the service is provided “as is” and “as available,” without warranties of uninterrupted or error-free operation. We are not liable for courier, fulfillment, or inventory decisions you make based on verification or risk signals.
9. Liability
To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or lost-profit damages. Our aggregate liability arising from the service is limited to the fees you paid us for the service in the three (3) months before the claim, except where applicable law forbids limitation.
10. Suspension and termination
You may stop using Wasl Cart at any time and may request account deletion as described in Data Deletion. We may suspend or terminate for non-payment, abuse, legal risk, or prolonged inactivity. Provisions that by nature should survive (including liability limits, ownership, and accrued payment obligations) remain in effect.
11. Governing law
These Terms are governed by the laws of to be confirmed by administrator, without regard to conflict-of-law rules, except where mandatory consumer or local law requires otherwise.
12. Contact
Internal note for operators: these Terms should be reviewed by a qualified legal professional before public launch.